MEDICAL SERVICES ACTIVITA S.L.U.
Address: C/ Joan Prim, 136 – 08402 Granollers (Barcelona)
E-mail address: firstname.lastname@example.org
Telephone no.: 93.840.17.02
Registered in the Companies’ Register of Barcelona, Tomo 26113, Folio 212, Hoja B97953
At MEDICAL SERVICES ACTIVITA S.L.U., we recognise the importance of protecting your personal information and we
are committed to processing it responsibly and in compliance with the data protection laws.
browsing the website or providing their personal details on the different forms to be found on it.
Personal Data is the information that identifies you or may identify you. Through the website, in the boxes that are
stablished for that purpose, it is collected the personal data that the User provides us: Name, surname, email,
telephone number, postal code, city, etc. In addition, it is collected all the personal data that the User voluntarily
provides us through any of the social networks, of which the User is registered. In this case, the privacy settings will
depend on both the configuration that the User established as well as the terms and conditions of the social network
When a user visits the website, this does not mean that he/she has to provide any information about his/her personal
data. However, if such information is provided, the data will be processed lawfully and subject at all times to the
principles and rights contained in the GDPR 2016/679 of 27 April 2016 and the LOPDGDD 3/2018 of 5 December.
Purpose, duration and legitimation of the processing:
We will process the data provided to us by the user for the following purposes:
- To deal with the user’s application or request made using the contact form on the website. We collect and
process the user’s personal data to enable us to process and manage his/her application, query or any request
made using said form. We will keep these data for the time necessary to comply with the request and for the
time established by law, with a minimum duration of 3 years.
The basis for legitimation of the data processing will be the consent granted by the user when checking the box
consent at any time, without this affecting the lawfulness of the processing based on the consent given prior to
it being withdrawn.
- To register as a “registered user” on the registration form on the website, which will allow the user to
access his/her private services area and be informed of our activities; this will enable us to send him/her by any
electronic medium commercial communications about the new features of our services. We will keep these
data for as long as the user does not request cancellation of his/her registration, and for the time established by
law, with a minimum duration of 3 years.
The basis for legitimation of the data processing will be the consent granted by the user when registering with
user has the right to revoke his/her consent at any time, without this affecting the lawfulness of the processing
based on the consent given prior to it being withdrawn.
- To improve the user experience when browsing the website. We will keep these data for as long as the user
does not revoke his/her consent to them being processed by deleting the cookies, for the time established by
law and for a minimum duration of 3 years.
The legitimate basis for improving website browsing is the consent given by the user when accepting the
cookies. The user has the right to revoke his/her consent at any time, without this affecting the lawfulness of
the processing based on the consent given prior to it being withdrawn.
- To manage our social networks and send users information about our activities and products. We will keep
these data for as long as the user does not revoke his/her consent to them being processed, for the time
established by law and for a minimum duration of 3 years.
The legitimate basis for managing our social networks and sending users our activities and new features is the
consent we are given to do so. The user has the right to revoke his/her consent at any time, without this
affecting the lawfulness of the processing based on the consent given prior to it being withdrawn.
Assignment or communication of personal data and international transfers:
Your data will not be communicated or transferred to third parties unless there is a legal obligation, or to those service
providers associated with the Controller which act as data processors.
Data will not be transferred internationally; if, at any time, this might be required, the user will be informed so that
his/her consent can be obtained.
Updating of data
In order for us to keep the personal data up to date, the user must always inform us of any change in said data; if this is
not done, we cannot be liable for the veracity of the data.
The user guarantees that the personal data provided are true, and guarantees that all the information provided
corresponds to reality, is up to date and is accurate. He/she is obliged to communicate any modification thereto.
Third Party Data
If the user provides third party data for any purpose to MEDICAL SERVICES ACTIVITA S.L.U., he/she guarantees that
he/she has obtained these data lawfully, has informed the affected parties in advance, has obtained his/her consent to
communicate them, and that the information provided is accurate and true.
Compulsory nature of the information requested
All our forms have an asterisk (*) to indicate which details are compulsory. If the user does not complete these fields, or
Use of passwords
In order to access your account, the USER must “Log in” and include the email address and password generated in the
registration form according to the complexity rules established at each moment on the web.
The users are responsible for the adequate custody and confidentiality of any identifiers and/or passwords that they
have selected in the registration from, and they undertake not to assign their use to third parties, nor to allow their
access to outsiders.
Likewise, it will be the obligation of the user to notify immediately to the Controller any fact that allows the misuse of
the identifiers and/or passwords, such as theft, loss, or unauthorized access to them, in order to proceed to its
Rights of data subjects:
You have the right to access your data and obtain confirmation regarding the processing thereof, as well as a copy of
the personal data being processed. You have the right to update them and request that any inaccurate data be
corrected, or request removal of the data when they are not necessary for the purposes for which they were collected.
You may request a restriction in the processing of your data and object to them being processed by revoking your
consent, and also exercise your right to data portability. Similarly, you have the right not to be the subject of decisions
based solely on the automated processing of your personal data. You may exercise your rights by contacting us C/ Joan
Prim, 136 – 08402 Granollers (Barcelona). Email: email@example.com
If you consider that your rights have not been duly respected, you have the right to lodge a complaint with the Spanish
Data Protection Agency www.aepd.es
Processing of the data of Minors
Anyone providing data through the forms on this website and accepting the processing of such states that he/she is at
least 14 years old. Access to, and use of the website is prohibited for anyone younger than 14. If, at any time, the Data
Controller detects that a person younger than 14 years of age has provided personal data, we will cancel said data. In
addition, parents or tutors may in any event write to MEDICAL SERVICES ACTIVITA S.L.U. to block any access account
created by minors in their charge who have registered by falsifying their identity.
The object of social tools such as Facebook, Twitter, Instagram, etc. or other social networks is to give visibility and
dissemination of the activities that take place in our organization. These social tools store personal data in the servers
different configuration´s possibilities regarding the privacy of the user’s profile in the social network. In addition, the
Controller reserves the right to erase from its social networks any published information by third-parties that
trespasses the legality, encourages to infringe it or contains messages that infringe upon human dignity or institutions.
Likewise, the Controller reserves the right to block or report the author´s profile of such content.
Asimismo, el Responsable se reserva el derecho de eliminar de sus redes sociales cualquier información publicada por terceros que
vulnere la legalidad, incite a hacerlo o contenga mensajes que atenten contra la dignidad de personas o instituciones. Como
también el derecho a bloquear o denunciar el perfil autor de estos mensajes.
A cookie is a small file that is downloaded and stored on the user’s computer when he/she access a website. Cookies
allow the website, amongst other things, to store and recover information on the browsing habits of the user or of
his/her computer and, depending on the information they contain and the way in which you use your computer, they
may be used for user recognition.
The user has the option to prevent the generation of cookies, by selecting the corresponding option in his/her browser
program. You can obtain more information by reading our Cookies Policy.
LOPDGDD processing information (PRE-RECORDED MESSAGE LEGITIMATE INTEREST)
MEDICAL SERVICES ACTIVITA, S.L.U. is the Controller of the Data Subject’s personal data and informs him/her that these data shall be processed in accordance with the provisions of Regulation (EU) 2016/679 of 27 April (GDPR) and the Organic Law 3/2018 of 5 December (LOPDGDD), providing the following information on the processing:
Purposes of the data processing: recording of the telephone conversation for quality reasons in order to better meet the requirements of the data subject.
Legitimisation of the processing: for a legitimate interest of the Controller, art. 6.1.f GDPR).
Data storage criteria: calls may be stored for a maximum period of six months. They may, however, be kept for a longer period of time in the event of request by the competent public authorities.
Data disclosure: data will not be disclosed to third parties, unless legally obliged to do so.
Rights of the Data Subject:
– Right of access, rectification, portability and erasure of the data and those of limitation or opposition to their processing.
– Right to submit a complaint to the Supervisory Authority (www.aepd.es) if they consider that the processing does not comply with current legislation.
Contact information to exercise their rights:
MEDICAL SERVICES ACTIVITA, S.L.U.. C/ Joan Prim, 136 – 08402 Granollers (Barcelona). E-mail: firstname.lastname@example.org
Contact details of the data protection officer: Provenza, 288 2º 2ª – 08008 Barcelona – email@example.com